top of page

cccc FAQS

RESERVATIONS & GRATUITIES Reservations are required for all rides and are taken on a first come basis. Special occasion (wedding, party tour) reservations are necessary to ensure that you will have the horse and carriage available you truly want for your special event. Reservations do require a 20% deposit. Call or email us for cost and service information. Although gratuities are always appreciated by the driver, they are not required, and not included in the reservation price. We will travel anywhere our customers want, but the greater the distance the higher the price. Please contact us for additional information.

CARING FOR OUR HORSES... Our horses work no more than five days a week, and 4-5 hours a day. They are never forced to work, and being social animals routinely let us know that they prefer going to work with us over staying home. Our carriage horses weigh over 1,400 lbs and can easily pull up to 4 times their weight. Winter time (about 3 months), is the slow season and they get plenty of vacation time. In the summer months we only make reservations in the cool mornings and afternoons, avoiding the heat of the day.They have regular visits with their veterinarian, dentist and farrier. Their welfare is important to us...they are our extended family.

OUR CARRIAGES AND WAGONS... Our carriages are the French style Vis-à-vis, which were frequently used in the 1800's. Wagons are variations of farm or freight wagons of the 1800's. We often decorate our carriages and wagons with flowers and ribbons etc., depending on the season or occasion. The style of carriages and wagons are convertible, so if it starts raining our passengers stay dry, and they can be shaded on sunny days. To ensure further safety the horses have had plenty of experience with very busy streets and the carriages are equipped with flashers when necessary for traffic safety. All carriages and wagons are equipted with hydraulic brakes for additional safety.

WEIGHT LIMITS... These horses are powerful! They are able to pull up to 5 times their own weight, and they all weigh over 1,400 pounds. There is no weight limit for carriage or wagon rides. However, carriage and wagon accommodations vary per the carriage and wagon size. The number of passengers are determined by what's comfortable for everyone. For the comfort of your party please ensure that there is enough room.

BAD WEATHER... We can provide our carriage and wagon services rain or shine. In cases of extreme weather (lightening, excessive heat, rain, etc.) that pose a health and safety threat to our guests, staff or animals, it may be necessary to cancel the reservation. When weather necessitates a cancellation we will contact your via email, text or phone call using the information you provided. If we cancel your reservation due to weather we will provide a full refund.

DECORATIONS & ATTIRE... For formal events the driver and carriage groom may wear a tuxedo and top hat, though less formal attire is also available. For themed events and weddings we will work with your florist or wedding planner to decorate the carriage or wagon to reflect your personal touch.

COSTS & PAYMENTS... The cost for our vineyard tours are provided on our services page. The cost of for other events will depend on varied factors, which includes the the carriage or wagon reserved, event duration, distance of travel, and other requirements for your event. We require a deposit payments (20%) and payments in full accepted through Venmo, Zelle and American Currency. payment in full required at beginning of ride. A full refund will be provided if we are notified within 72 hours of a scheduled reservation.

bottom of page